Explain expectations and processes in a clear and transparent manner. Veterans attach to values, mission, and purpose.
Veterans or leaders willing to sponsor new veterans through the orientation, on-boarding, and growth phases will improve veteran outcomes.
It is naïve to assume that civilian managers will naturally know how to work with veterans, or have the skills to effectively interact with them without training.
Set regular check in meetings with veterans and understand that they have a deeply ingrained sense of teamwork.