why steerbridge

Thank you for your interest in joining our team!

 
At SteerBridge, we invest in people. We grow with our employees by investing in their training, career development, mentorship, and acquisition of security clearances.
  
If you do not see a role below that aligns with your experience, we encourage to you to submit your resume as we are always looking to hire driven and talented individuals. 

 
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POSITION: Sr. Mechanical Engineer

JOB TYPE: Full-Time, On-Site

LOCATION: VA Medical Center, Canandaigua, NY

POSITION OVERVIEW

SteerBridge seeks a Mechanical Engineer (ME) to support construction and renovation efforts for the Department of Veterans Affairs at the VA Medical Center (VAMC) located in Canandaigua, NY.

The ME will have responsibilities that include but are not limited to the administration of construction, design/build, engineering and facilities management complex-construction projects. Services will include, but not limited to, pre-design phase services, design phase services, procurement phase services, construction services, claims services, administration services, and technical specialty services.

LOCATION

Work will be performed at the VA Medical Center located at 400 Fort Hill Ave, Canandaigua, NY 14424.

REQUIRED

  • Must be a U.S. Citizen.
  • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a Federal background check), as well as complete the necessary processes to receive a VA Personal Identity Verification (PIV) badge.
  • A minimum of a Bachelor’s degree in Mechanical Engineering, Fire Protection Engineering or Construction Management from an accredited institution of higher learning or licensed to practice in the United States.
  • A minimum of 10 years’ experience practicing mechanical engineering.
  • A minimum of 5 years’ experience inspecting mechanical construction.

CERTIFICATIONS, AFFILIATIONS

  • Additional consideration will be given to candidates who possess a current professional engineering license registration and maintenance of same throughout tenure.
  • Additional consideration will be given for an Engineer’s license registered in New York.

RELEVANT PROJECT EXPERIENCE

  • Experience reviewing design and construction plans against existing site conditions.
  • Experience in the resolution of unforeseen site and design conditions/problems and propose cost effective technical solutions.
  • Experience conducting inspections and inventories of such structures to identify and note deficiencies, problems, or the general physical condition of such structures.
  • Additional consideration will be given for ME who possesses experience working in the state of New York.

REQUIRED SKILLS AND KNOWLEDGE

  • Knowledge of all aspects of commercial hospital mechanical construction including but not limited to underground mechanical installation, medical gas systems, domestic water systems, chilled water systems, and steam systems.
  • Knowledge of low Heating Ventilation and Air Conditioning (HVAC) systems, testing and balancing, operations, sheet metal duct systems and control systems including direct digital controls.
  • Knowledge of conveying systems including electric dumbwaiters and materials lifts, electric traction elevators, hydraulic elevators, pneumatic tube systems, and uniform dispensing equipment.
  • Knowledge of mechanical design and installation for specialized medical and laboratory equipment including but not limited to MRI, PET, CT, audiometric booths, fume hoods, biological safety cabinets, and sterilization equipment.
  • Ability to provide cost estimates and take-offs for the mechanical contract modifications.
  • Ability to determine compliance of workmanship, materials, equipment and installed work with contract requirements and industry standards.
  • Working knowledge and understanding of building, safety, and environmental codes.
  • Working knowledge of environmental, civil, safety, architectural and structural fields.
  • Knowledge of governmental contracting procedures, principles, guidelines and public law.
  • Ability to utilize a variety of software programs to monitor, update, and produce work products by applying knowledge of computer literacy.
  • Ability to exercise good interpersonal skills.

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

POSITION: Sr. Electrical Engineer

JOB TYPE: Full-Time, On-Site

LOCATION: VA Medical Center, Canandaigua, NY

POSITION OVERVIEW

SteerBridge seeks an Electrical Engineer (EE) to support construction and renovation efforts for the Department of Veterans Affairs at the VA Medical Center (VAMC) located in Canandaigua, NY.

The EE will have responsibilities that include but are not limited to the administration of construction, design/build, engineering and facilities management complex-construction projects. Services will include, but not limited to, pre-design phase services, design phase services, procurement phase services, construction services, claims services, administration services, and technical specialty services.

REQUIRED

  • Must be a U.S. Citizen.
  • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a Federal background check), as well as complete the necessary processes to receive a VA Personal Identity Verification (PIV) badge.
  • A minimum of a Bachelor’s degree in Electrical Engineering or Construction Management from an accredited institution of higher learning or licensed to practice in the United States.
  • A minimum of 10 years’ experience practicing electrical engineering.
  • A minimum of 5 years’ experience inspecting electrical construction.

LOCATION

Work will be performed at the VA Medical Center located at 400 Fort Hill Ave, Canandaigua, NY 14424.

CERTIFICATIONS, AFFILIATIONS

  • Additional consideration will be given to candidates who possess a current professional engineering license registration and maintenance of same throughout tenure.
  • Additional consideration will be given for an Engineer’s license registered in New York.

RELEVANT PROJECT EXPERIENCE

  • Experience reviewing design and construction plans against existing site conditions.
  • Experience in the resolution of unforeseen site and design conditions/problems and propose cost effective technical solutions.
  • Experience conducting inspections and inventories of medical and administrative services structures to identify and note deficiencies, problems, or the general physical condition of such structures.
  • Additional consideration will be given for EE who possesses experience working in the state of New York.

REQUIRED SKILLS AND KNOWLEDGE

  • Knowledge of basic aspects of commercial hospital electrical construction including but not limited to underground electrical installation, high and low voltage power distribution, emergency engine generators and transfer switches, grounding, lightning protection, lightning, and installation of special medical equipment.
  • Knowledge of low voltage systems including but not limited to fire alarm, telecommunication and data distribution, nurse call and code blue, motion intrusion detection, two-way radio, security management and access control, public address, master antenna TV, and HVAC direct digital controls.
  • Knowledge of conveying systems including electric dumbwaiters and materials lifts, electric traction elevators, hydraulic elevators, pneumatic tube systems, and uniform dispensing equipment.
  • Knowledge of electrical design and installation for specialized medical and laboratory equipment including but not limited to MRI, PET, CT, audiometric booths, fume hoods, and sterilization equipment.
  • Ability to provide cost estimates and take-offs for contract modifications.
  • Ability to determine compliance of workmanship, materials, equipment and installed work with contract requirements and industry standards.
  • Working knowledge and understanding of building, safety, and environmental codes.
  • Working knowledge of environmental, civil, safety, architectural and structural fields.
  • Knowledge of governmental contracting procedures, principles, guidelines, and public law.
  • Ability to utilize a variety of software programs to monitor, update, and produce work products by applying knowledge of computer literacy.
  • Ability to exercise good interpersonal skills.

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

POSITION: Staff Architect

JOB TYPE: Full-Time, On-Site

LOCATION: VA Medical Center, Canandaigua, NY

POSITION OVERVIEW

SteerBridge seeks a Staff Architect (“CM-A”) to support construction and renovation efforts for the Department of Veterans Affairs at the VA Medical Center (VAMC) located in Canandaigua, NY.

The CM-A will have responsibilities that include but are not limited to the administration of construction, design/build, engineering and facilities management complex-construction projects. Services will include, but not limited to, pre-design phase services, design phase services, procurement phase services, construction services, claims services, administration services, and technical specialty services.

LOCATION

Work will be performed at the VA Medical Center located at 400 Fort Hill Ave, Canandaigua, NY 14424.

REQUIRED

  • Must be a U.S. Citizen.
  • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a Federal background check), as well as complete the necessary processes to receive a VA Personal Identity Verification (PIV) badge.
  • A minimum of a Bachelor’s degree in Architecture, Civil Engineering, or Construction Management from an accredited institution of higher learning or be licensed to practice in at least one State of the United States of America.
  • Consideration will be given to a CM-A who possesses a minimum of 5 years of experience working in the state of New York. Otherwise, the minimum requirement is 10 years of experience practicing architecture.
  • Minimum requirement: Candidate shall have 5 years of experience inspecting construction.
CERTIFICATIONS, AFFILIATIONS
  • Additional consideration will be given for a CM-A who possesses a current professional architectural license registration and maintenance of same throughout tenure.
  • Additional consideration will be given for an Architect’s license registered in New York.

RELEVANT PROJECT EXPERIENCE

  • The CM-A shall possess experience reviewing design and construction plans against existing site conditions.
  • The CM-A shall possess experience in the resolution of unforeseen site and design conditions/problems and propose cost effective technical solutions.
  • The CM-A shall possess experience conducting inspections and inventories of such structures to identify and note deficiencies, problems, or the general physical condition of such structures.

REQUIRED SKILLS AND KNOWLEDGE

  • Knowledge of the Uniform Building Code (UBC), Life Safety Code (NFPA 101), Uniform Federal Accessibility Standards (UFAS), the Americans with Disabilities Act (ADA), OSHA and ASTM standards.
  • Knowledge or experience in commercial hospital construction.
  • Knowledge or experience in planning and conducting inspections and inventories of commercial grade medical and administrative service structures to identify and note deficiencies, problems, or the general physical condition of such structures.
  • Knowledge of outfitting and activation of medical facilities, including medical equipment planning, coordination, and installation.
  • Ability to provide cost estimates and take-offs for contract modifications.
  • Ability to determine compliance of workmanship, materials, equipment and installed work with contract requirements and industry standards.
  • Working knowledge and understanding of building, safety, and environmental codes: Uniform Building Code (UBC), Life Safety Code (NFPA 101), Uniform Federal Accessibility Standards (UFAS), the Americans with Disabilities Act (ADA), OSHA and ASTM standards.
  • Working knowledge of environmental, civil, safety, architectural, and structural fields.
  • Knowledge of governmental contracting procedures, principles, guidelines and public law.

Communication, Language, and Software Skills

  • Ability to utilize a variety of software programs to monitor, update, and produce work products by applying knowledge of computer literacy.
  • Ability to exercise good interpersonal skills.

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.


 

JOB TITLE: Database Administrator

JOB TYPE: Full Time, On-Site

LOCATIONS: Marine Corps Air Stations:

  • Iwakuni (Japan)
  • Miramar (San Diego, CA)
  • Yuma (Arizona)

POSITION OVERVIEW

We are seeking a highly skilled and motivated individual to join our team as a Database Administrator (DBA) for our F-35 AI/ML Spares Project. As the most advanced fighter jet in the world, the F-35 strengthens national security, enhances global partnerships and powers economic growth. SteerBridge's F-35 AI/ML Spares Project is at the forefront of applying advanced computational analytics to revolutionize supply chain management in the aerospace industry. Our team is dedicated to harnessing the power of AI/ML to increase parts availability and reduce maintenance wait times, ultimately maximizing aircraft availability. In collaboration with the National Center for Manufacturing Sciences (NCMS), we are on a mission to deliver exceptional solutions that will redefine operational readiness for the F-35 program and beyond. 

In this role, you will be responsible for performing database administration tasks on-site within the existing systems of record with multiple databases. Your mission will be to enhance and optimize data entry, management, and extraction within this database to ensure its usability within our WASPO system. This position also involves mentoring and collaborating with Marines at the squadron level, requiring a deep understanding of squadron-specific operations and a commitment to improving data entry and indexing practices. As a crucial link between our existing systems and data development, you will play a pivotal role in enhancing the efficiency and effectiveness of our data processes.

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

Required:

  • Must be a U.S. Citizen.
  • Bachelor’s Degree in Computer Science or related degree plus a minimum of three (3) years working in the field. Three (3) years of additional relevant experience may be substituted for education, for a total minimum of six (6) years relevant work experience.
  • An active security clearance or the ability to obtain one is required.
  • Three (3) years of experience managing data and leveraging analytics tools.
  • Familiarity with a variety of analytics deployment architectures (Python, containerized Docker, Kubernetes, etc.).
  • Experience using SQL and other languages (R, Python, Scripts, etc.) to manipulate & analyze data stored in relational and non-relational databases (or ability to learn).
  • Experience configuring or monitoring data pipelines in cloud platforms (AWS/Oracle/Azure/Google).
  • Ability to connect APIs (REST, SOAP, HTTP Methods).
  • Experience with Spark/Databricks for streaming data analytics (preferred experience with graph data, machine learning, and artificial intelligence applications).
  • Experience using Data Factory to schedule pipelines and manage data flows.
  • Previous experience integrating data; familiarity with technical issues (e.g., cleaning, merging, standardizing, documenting, and securing).
  • Familiarity with data visualization including experience with common visualization software (e.g., R, Tableau, Power BI, Elasticsearch/Kibana).
  • Experience working on applied data projects that involve working with diverse organizations to collect, analyze, and interpret data.
  • Solid technical skills across a wide variety of tools and data platforms.
  • Ability to develop relationships with collaborators, program providers, community partners and others.
  • Able to successfully prioritize and manage multiple critical projects simultaneously and complete them in a timely manner with a high degree of accuracy.

Preferred:

  • (Highly preferred) AWS Professional or Specialty Certification or ability to obtain certification.
  • Experience supporting DoD and/or VA missions.
  • At least two (2) years using SQL professionally and proficiency with R or Python.
  • Cloud project work using AWS, Google, Oracle, and/or Azure.
  • Experience with ML/NLP/AI with Neural Networks and Supervised/Unsupervised algorithms for anomaly detection, forecasting and modeling.
  • Proficient in HTTP Methods, Postman development/testing of REST and/or SOAP APIs, and CRUD actions.
  • Demonstrated high proficiency in statistical analysis software including utilizing Power BI, Tableau, Elasticsearch/Kibana, Alteryx, Python, or R.
  • Deep understanding of data quality issues with applied experience in addressing data issues for quality assurance.
  • Proficiency in each phase of the software development lifecycle.
  • Strong record of applied data analysis.
  • Excellent writing and presentation skills with a successful track record of communicating complex concepts to diverse audiences.
  • Familiarity with principles of research design.

RESPONSIBILITIES

The DBA will manage databases and ensure operations run smoothly from multiple data providers. The DBA will be responsible for leading end-to-end data management activities, including but not limited to working with partners to identify fields, data linkage and integration, performing data quality checks, analysis, presenting data and documenting the process.

The DBA must be able to administer and optimize large scale databases, review and understand large sets of data, while being able to highlight relevant trends and patterns. The ideal candidate is a quick learner, curious, innovative, results-oriented and has strong interpersonal skills.

Key responsibilities include:

  • Manage, administer, and optimize large scale databases in private data centers as well as in cloud environments (AWS, Oracle, Azure, Google, etc.).
  • Monitor and debug database transactions, logs, events, etc.
  • Take the lead role in data transfer operations. Actively develop and maintain data pipelines and workflows that are the foundation of our polling and modeling: problem scoping, data cleaning, analysis, and testing.
  • Create, Index, Query, and Update SQL tables/servers.
  • Use Azure Databricks (Spark) and Data Factory to manage pipelines.
  • Run/update Python and/or JavaScript code to parse data.
  • Maintain data in S3 buckets and Blob storage.
  • Use schedulers and APIs to get near real-time data.
  • Work closely with partners to acquire, clean, and load new datasets.
  • Collaborate with and support the work of the data scientists to produce deliverables.
  • Develop and implement data acquisition, quality assurance and management protocols.
  • Develop other workflows and automate processes using Python or other scripting languages.
  • Create, maintain, and organize technical documentation for all data collection, cleaning, and analyses to inform both internal external users about data products and methodology.
  • Additional Scripting and coding to automate and monitor data management processes.
  • Assist with maintenance and development of internal Analytics data architecture.
  • Exercise independent judgement and original thinking in support of data projects.
  • Design, write, and disseminate innovative and visually appealing reports.

COMPENSATION

A salary commensurate with background and experience will be offered.

BENEFITS

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Holidays

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

JOB TITLE: Data Engineer

JOB TYPE: Full Time, On-Site

LOCATIONS: Marine Corps Air Stations:

  • Iwakuni (Japan)
  • Miramar (San Diego, CA)
  • Yuma (Arizona)

POSITION OVERVIEW

SteerBridge seeks a highly skilled and motivated individual to join our team as a Data Engineer (DE) for our F-35 AI/ML Spares Project. As the most advanced fighter jet in the world, the F-35 strengthens national security, enhances global partnerships and powers economic growth. Our F-35 AI/ML Spares Project is at the forefront of applying advanced computational analytics to revolutionize supply chain management in the aerospace industry. Our team is dedicated to harnessing the power of AI/ML to increase parts availability and reduce maintenance wait times, ultimately maximizing aircraft availability. In collaboration with the National Center for Manufacturing Sciences (NCMS), we are on a mission to deliver exceptional solutions that will redefine operational readiness for the F-35 program and beyond. 

In this role, you will be responsible for performing data engineering tasks on-site within the existing systems of record with  multiple databases. Your mission will be to enhance and optimize data entry, management, and extraction within this database to ensure its usability within our WASPO system. This position also involves mentoring and collaborating with Marines at the squadron level, requiring a deep understanding of squadron-specific operations and a commitment to improving data entry and indexing practices. As a crucial link between our existing systems and data development, you will play a pivotal role in enhancing the efficiency and effectiveness of our data processes.

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

Required:

  • Must be a U.S. Citizen.
  • Bachelor’s Degree in Computer Science or related degree plus a minimum of three (3) years working in the field. Three (3) years of additional relevant experience may be substituted for education, for a total minimum of six (6) years relevant work experience.
  • An active security clearance or the ability to obtain one is required.
  • Three (3) years of experience managing data and leveraging analytics tools.
  • Familiarity with a variety of analytics deployment architectures (Python, containerized Docker, Kubernetes, etc.).
  • Experience using SQL and other languages (R, Python, Scripts, etc.) to manipulate & analyze data stored in relational and non-relational databases (or ability to learn).
  • Experience configuring or monitoring data pipelines in cloud platforms (AWS/Oracle/Azure/Google).
  • Ability to connect APIs (REST, SOAP, HTTP Methods).
  • Experience with Spark/Databricks for streaming data analytics (preferred experience with graph data, machine learning, and artificial intelligence applications).
  • Experience using Data Factory to schedule pipelines and manage data flows.
  • Previous experience integrating data; familiarity with technical issues (e.g., cleaning, merging, standardizing, documenting, and securing).
  • Familiarity with data visualization including experience with common visualization software (e.g., R, Tableau, Power BI, Elasticsearch/Kibana).
  • Experience working on applied data projects that involve working with diverse organizations to collect, analyze, and interpret data.
  • Solid technical skills across a wide variety of tools and data platforms.
  • Ability to develop relationships with collaborators, program providers, community partners and others.
  • Able to successfully prioritize and manage multiple critical projects simultaneously and complete them in a timely manner with a high degree of accuracy.

Preferred:

  • (Highly preferred) AWS Professional or Specialty Certification or ability to obtain certification.
  • Experience supporting DoD and/or VA missions.
  • At least two (2) years using SQL professionally and proficiency with R or Python.
  • Cloud project work using AWS, Google, Oracle, and/or Azure.
  • Experience with ML/NLP/AI with Neural Networks and Supervised/Unsupervised algorithms for anomaly detection, forecasting and modeling.
  • Proficient in HTTP Methods, Postman development/testing of REST and/or SOAP APIs, and CRUD actions.
  • Demonstrated high proficiency in statistical analysis software including utilizing Power BI, Tableau, Elasticsearch/Kibana, Alteryx, Python, or R.
  • Deep understanding of data quality issues with applied experience in addressing data issues for quality assurance.
  • Proficiency in each phase of the software development lifecycle.
  • Strong record of applied data analysis.
  • Excellent writing and presentation skills with a successful track record of communicating complex concepts to diverse audiences.
  • Familiarity with principles of research design.

RESPONSIBILITIES

The DE will ensure that backend data pipelines and operations run smoothly from multiple data providers. The DE will be responsible for leading end-to-end data management activities, including but not limited to working with partners to identify fields, data linkage and integration, performing data quality checks, analysis, presenting data and documenting the process.

The DE must be able to review and understand large sets of data while being able to highlight relevant trends and patterns. The ideal candidate is a quick learner, curious, innovative, results-oriented and has strong interpersonal skills.

Key responsibilities include:

  • Take the lead role in data transfer operations. Actively develop and maintain data pipelines and workflows that are the foundation of our polling and modeling: problem scoping, data cleaning, analysis, and testing.
  • Create, Index, Query, and Update SQL tables/servers.
  • Use Azure Databricks (Spark) and Data Factory to manage pipelines.
  • Run/update Python and/or JavaScript code to parse data.
  • Maintain data in S3 buckets and Blob storage.
  • Use schedulers and APIs to get near real-time data.
  • Work closely with partners to acquire, clean, and load new datasets.
  • Collaborate with and support the work of the data scientists to produce deliverables.
  • Develop and implement data acquisition, quality assurance and management protocols.
  • Develop other workflows and automate processes using Python or other scripting languages.
  • Create, maintain, and organize technical documentation for all data collection, cleaning, and analyses to inform both internal external users about data products and methodology.
  • Additional Scripting and coding to automate and monitor data management processes.
  • Assist with maintenance and development of internal Analytics data architecture.
  • Exercise independent judgement and original thinking in support of data projects.
  • Design, write, and disseminate innovative and visually appealing reports.

COMPENSATION

A salary commensurate with background and experience will be offered.

BENEFITS

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Holidays

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

JOB TITLE: Sourcing Specialist

JOB TYPE: Full Time, On-Site

LOCATION: SteerBridge, 8521 Leesburg Pike, Suite 503, Vienna, VA 22182

POSITION OVERVIEW

We seek a Sourcing Specialist to uncover and attract talented individuals for specialized technical positions. Reporting to the Head of Recruiting, the Sourcing Specialist will be a vital member of our recruiting team as we continue to grow and provide ever increasing job opportunities for the veteran, military spouse and civilian communities while delivering tremendous value to our customers.

Ideal candidates are friendly, proactive, self-motivated team players who value collaboration and possess strong interpersonal skills. Excellent verbal and written communication skills are a must.

LOCATION

Work will be performed at the SteerBridge office located at 8521 Leesburg Pike, Suite 503, Vienna, VA 22182.


PROFESSIONAL EXPERIENCE / QUALIFICATIONS

Required:

  • Must be U.S. Citizen.
  • Bachelor's Degree plus a minimum of two (2) years relevant work experience desired. Four (4) years of relevant work experience may be substituted for education, for a total of six (6) years of work experience.
  • Must be proficient in MS Office, primarily Word, Excel and Outlook; familiarity with Microsoft Teams.
  • Strong customer service skills with demonstrated ability to deliver results while working in a fast-paced, change-driven environment.
  • Strong interpersonal, verbal and written communication skills.
  • Exceptional attention to detail; organized, operationally astute and data-oriented.
  • High energy level; ability to work on multiple assignments simultaneously, adhering to best practice guidelines.
  • Deep sense of ownership and urgency; natural willingness to work hours required to complete the assignment; confident and decisive.
  • Demonstrated ability to prioritize competing needs and generate creative and iterative approaches to problem solving.
  • Ability to work well independently and without much oversight, balanced with ability to work collaboratively in a fast-paced, fluid environment where things can change quickly.
  • Commitment to continuous improvement and curiosity to learn.

Preferred:

  • Minimum 2 years recruitment experience in a fast paced, high-volume recruiting environment.

RESPONSIBILITIES

With a keen emphasis on Veteran and Military Spouse hiring, the Sourcing Specialist will identify and interact with both active and passive candidates, develop talent pipelines, conduct initial candidate screenings, schedule interviews, and follow-up on employee referrals.

Key responsibilities include:

  • Extensive name generation research; actively source and identify qualified candidates utilizing various recruiting technologies and platforms such as LinkedIn Recruiter, job boards (Indeed) and internal tracking system.
  • Develop a pipeline of talent through multiple sourcing channels for current roles and future hiring needs; recommend and drive improvements of talent pipeline.
  • Proactively pipeline for various technical profiles (e.g., Development, Product, Program, Data Engineering) from junior to senior level technology professionals.
  • Review and appraise applicant resume against job description and recommend qualified candidates to Recruiter.
  • Responsible for candidate intake; creating candidate record in internal tracking system and maintaining data integrity of internal tracking system.
  • Review client position responsibilities and skills requirements to understand the staffing needs of the client.
  • Prepare job descriptions in accordance with client’s position responsibilities and skills requirements and post jobs on various online platforms.
  • Effectively manage multiple requisitions simultaneously; work across varying technical skills for multiple requisitions and prioritize workload based on business and client needs.
  • Craft and send recruiting emails to potential candidates; promote the SteerBridge Brand when reaching out to candidates on various platforms.
  • Keep track of pre-defined sourcing metrics and report on them.
  • Follow-up on leads that come from our employee referral program.

COMPENSATION

A salary commensurate with background and experience will be offered.

BENEFITS

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays

SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

Title: Tier 1 Help Desk Technician

Mode of Work: Hybrid

Type of Work: Part-Time

REQUIRED

  • Must be a US Citizen.
  • Must be a resident of Texas.
  • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a federal background check).
  • Bachelor's Degree preferred, but equivalent experience in lieu of degree acceptable.
  • Must pass testing and practicums in training.
  • Must possess multi-channel skill sets: phone, email, text, and chat.
  • Demonstrated experience in providing accurate information to customers, enabling a high first call resolution rate.
  • Must be skilled in providing courteous, customer-friendly, high-quality service.

DESIRED QUALIFICATIONS

  • 1+ year Help Desk work experience.
  • Experience with ServiceNow ticketing system.
  • Previous experience working on civilian federal government agency contract(s).

RESPONSIBILITIES
Task and responsibilities in this role include, but are not limited to the following:

  • Handle incoming contacts via electronic media such as:
    • Telephone (via toll-free access numbers).
    • Electronic mail.
    • SMS/text messaging.
    • Web-Chat submissions.
    • Self-service web portal.
  • Act as the single interface and Single Point of Contact (SPOC) for all communications with and between end-users and resolver groups regarding all incidents and tickets.
  • Provide end-to-end ownership and ticket management through either direct resolution or escalation / interaction with appropriate resolver groups.
  • Provide end-to-end ownership of all tickets, including logging, categorizing, prioritizing, and recording resolutions.
  • Provide timely response to all tickets based on priority and impact.
  • Communicate status of incidents to end-users as status changes.
  • Transfer the incident to the appropriate work queue as required.
  • Immediately perform a warm transfer to the appropriate application resolver group for applications issues.
  • Provide and maintain ownership of service request (SR) lifecycle (end-to-end ownership) and provide timely response to SR’s based on priority.
  • Communicate status of SRs to end-users as status changes.
  • Transfer the SR to the appropriate resolver group as required.
  • Maintain oversight for monitoring, controlling, and ensuring timely resolution of SRs.
  • Escalate urgent, business critical, and VIP (if option exercised) SRs according to established procedures.
SteerBridge Strategies is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. SteerBridge Strategies will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.

 

 

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SteerBridge delivers best-in-class solutions for our customers by leveraging scalable and flexible technology, domain expertise and cross-functional relationships. Our team culture fosters synergy and innovation that allows us to exceed expectations.
 
Office: 571-327-2110
8521 Leesburg Pike, Suite 503
Vienna, VA 22182
 
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