Privacy Policy
- Introduction
1. Introduction
SteerBridge ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and secure your personal information. This Privacy Policy explains how we handle personal data collected through our website, services, and communications, including Application-to-Person (A2P) messaging and SMS notifications.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information in the following ways:
a. Information You Provide Directly
1) Name, email address, phone number, and company details when you fill out forms, sign up for services, or contact us.
2) Payment information (if applicable) for transactions processed securely via third-party payment processors.
b. Information Collected Automatically
1) IP address, browser type, and usage data when you visit our website.
2) Cookies and tracking technologies to improve website functionality and user experience.
c. Information from Third Parties
1) Data from public sources, business partners, and analytics providers.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide, operate, and improve our services.
- To communicate with you, including responding to inquiries and sending service-related messages.
- To send A2P messages and SMS notifications, including appointment reminders, service updates, or marketing messages (with your consent).
- To comply with legal and regulatory requirements.
4. A2P Messaging and SMS Communications
If you opt-in to receive A2P messages or SMS communications, we will use your mobile number to send relevant information.
a. Consent Requirement: By providing your mobile number, you consent to receive SMS messages from us.
b. Message Frequency: Message frequency may vary depending on service updates, promotions, and user preferences.
c. Opt-Out Instructions: You can opt out anytime by replying STOP to any SMS message.
d. Message and Data Rates: Standard message and data rates may apply.
5. Data Sharing and Third-Party Disclosure
We do not sell, trade, or rent your personal information. However, we may share data in the following cases:
a. Service Providers: We work with trusted vendors to facilitate services such as payment processing, marketing, and analytics.
b. Legal Compliance: If required by law or to protect our rights.
c. Business Transfers: If SteerBridge undergoes a merger, acquisition, or asset sale.
6. Data Security
We implement strict security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online transmission is 100% secure.
7. Your Rights and Choices
a. U.S. Residents (TCPA, CCPA Compliance)
Right to Opt Out: You may opt out of marketing communications at any time.
Do Not Sell My Data: We do not sell personal data; however, you may request data deletion by contacting us.
b. EU Residents (GDPR Compliance)
Right to Access, Correct, and Delete Data: You may request access to or deletion of your personal information.
Right to Withdraw Consent: You can revoke consent to marketing communications anytime.
8. Cookies and Tracking Technologies
We use cookies to enhance website performance and analytics. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with the updated date.
12. Contact Information
For privacy-related inquiries, please contact us at: contact@steerbridge.com
